Privacy Policy

Last Updated: November 19, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Song creation details (recipient names, occasions, personal stories)
  • Payment information (processed securely through Stripe)
  • Usage data and preferences

2. How We Use Your Information

We use the information we collect to:

  • Create personalized songs based on your specifications
  • Process payments and manage subscriptions
  • Send you important updates and notifications
  • Improve our services and user experience
  • Provide customer support

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these circumstances:

  • With your consent (e.g., when you share a song with a recipient)
  • With service providers who assist in our operations (AI providers, payment processors)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encrypted data transmission (SSL/TLS)
  • Secure password storage (bcrypt hashing)
  • Regular security audits
  • Limited employee access to personal data

5. Song Storage and Deletion

Your songs are stored securely on our servers:

  • Default storage: 30 days from creation
  • Reminder emails sent 7 days and 3 days before deletion
  • Extended storage available for purchase
  • Permanent deletion after expiration (unless extended)

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze site usage and performance

You can control cookies through your browser settings.

7. Third-Party Services

We use third-party services for:

  • Payment processing (Stripe)
  • AI music generation (OpenAI, AllMusicAPI, Udio)
  • Email delivery

These services have their own privacy policies and data handling practices.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data
  • Opt-out of marketing communications

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our website.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

  • Email: privacy@sendasong.com
  • Contact Form: contact.php

Summary: We respect your privacy. We collect only the information necessary to provide our service, never sell your data, and give you full control over your information.